Privacy Policy
Last updated:
The Fitness Coach Chronicle ("The FCC", "we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information about you when you use our website at fitnesscoachchronicle.com and related services.
This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
The data controller is The Fitness Coach Chronicle, based in Edinburgh, Scotland, UK. For data protection enquiries, contact us at contact@fitnesscoachchronicle.com.
2. What Data We Collect
We may collect the following personal data:
- Contact information: Name, email address, phone number, collected when you submit an enquiry form, suitability quiz, or contact us directly.
- Usage data: Pages visited, time on site, browser type, device type. Collected automatically via analytics tools.
- Communication data: The content of any messages you send us via email or contact forms.
- Cookie data: See Section 7 for full cookie details.
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiry about our personal trainer courses in Edinburgh
- To send you the course price guide and other requested resources
- To contact you about upcoming course intakes (where you have consented)
- To improve our website and services through analytics
- To comply with legal obligations
4. Legal Basis for Processing
We process your data on the following legal bases:
- Consent: When you submit a contact form or quiz, you provide consent for us to contact you.
- Legitimate interests: To operate and improve our website and services.
- Legal obligation: Where required by law.
5. How We Share Your Data
We do not sell your personal data to third parties. We may share data with trusted service providers who help us operate our website and services (such as email delivery services, analytics providers, and form processing tools). All third parties are required to maintain confidentiality and use data only for the specified purpose.
6. How Long We Keep Your Data
We retain enquiry and contact data for up to 2 years, or until you request its deletion. Analytics data is retained in accordance with the analytics provider's data retention policies (typically 14–26 months).
7. Cookies
Our website may use the following types of cookies:
- Essential cookies: Required for the website to function. Cannot be disabled.
- Analytics cookies: Used by Google Analytics (if enabled) to understand how visitors use the site. These are only set with your consent.
- Marketing cookies: Used by advertising platforms (if enabled) to serve relevant ads. Only set with your consent.
You can manage cookie preferences in your browser settings at any time.
8. Third-Party Services
Our website may use the following third-party services, each with their own privacy policies:
- Google Analytics: Website analytics. Google Privacy Policy
- Google Fonts: Font delivery. Google Privacy Policy
- Formspree / contact form provider: Form handling
9. Your Rights
Under UK GDPR, you have the following rights:
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Request correction of inaccurate data.
- Right to erasure: Request deletion of your personal data.
- Right to restrict processing: Request that we limit how we use your data.
- Right to data portability: Request your data in a machine-readable format.
- Right to object: Object to processing based on legitimate interests.
- Right to withdraw consent: Withdraw consent at any time.
To exercise any of these rights, contact us at contact@fitnesscoachchronicle.com. We will respond within 30 days.
10. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website uses HTTPS encryption for data transmission.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically.
12. Contact Us
For any data protection queries, contact us at:
The Fitness Coach Chronicle
Platform Health & Fitness, 16a Gordon St, Edinburgh EH6 8NA
Email: contact@fitnesscoachchronicle.com
If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection authority.